 | Your browser does not display parts of our website correctly. We use the latest technology available to provide you with a high quality experience; please upgrade your browser to its latest version to view the contents properly: |
Zendesk, Inc. (ZEN) is a software development company.
The ompany provides SaaS products for organizations. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels.
The company also offers Zendesk Chat, a live chat software to connect with customers on Websites, in applications, and on mobile devices; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that for customer self-service and support agent productivity; Zendesk Message, a customer messaging software; and Zendesk Explore that makes customer data accessible across an organization.
In addition, it operates a developer platform that allows organizations to extend the functionality of its family of products, integrate into internal and third-party systems, and customize the experience for their employees and customers. It has operations in the United States, Europe, the Middle East, Africa, and internationally.
Shares are in the process of breaking out of their bullish "cup and handle" following the company's recent earnings report. Revenue in Zendesk's fourth quarter rose 41% year over year, to $172.2 million. This is an acceleration from the company's 38% year-over-year revenue growth rate in Q3. The company's non-GAAP earnings per share for the period was $0.10, up from $0.01 in the year-ago quarter. Analysts, on average, were expecting non-GAAP earnings per share of $0.03. Higher share prices are expected for this stock.
Entry Point: $78.00
Stop Loss: $74.00
Trading Range: $41.77 - $79.83
Target Price: $85.80
ZEN closed at $85.65.
