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Five9, Inc. (FIVN) provides cloud software for contact centers in the United States and internationally.
It offers virtual contact center cloud platform that delivers a suite of applications which enables the breadth of contact center-related customer service, sales, and marketing functions; and acts a hub for omnichannel engagement between the clients and their customers, which enables them to manage the end-to-end customer experience in a single unified architecture.
The companys solution enables its clients to manage these customer interactions across various channels, including voice, chat, email, Web, social media, and mobile, as well as connects them to an appropriate agent. It also provides a set of management applications, including workforce management, reporting, quality management, and supervisor tools.
The company serves customers in various industries, including banking and financial services, business process outsourcers, consumer, healthcare, and technology.
Shares are heading higher in an "upward trading channel." Preseently, the shares are at the lower boundary of the said channel. Higher share prices are expected for this stock. The company reports its earnings on November 3rd.
52-Weeks Trading Range: $3.63 - $16.40
Entry Point: $15.30
Stop Loss: $14.50
Target Price: $16.85
FIVN closed at $14.18
